mn 
en MelBet Privacy Policy
On our platform, we collect, store, and use various information about you. But here at MelBet, we understand that your data is part of your personal space. That’s why we’re fully committed to protecting your trust. We only use your information to ensure you can enjoy betting and casino games without worry.
This policy explains how we collect, use, and protect your data so that you can always feel secure with us.
Data Collection
Let’s be transparent—nothing would work without your information. But we only collect what’s truly necessary for your convenience and security. No unnecessary hassle or paperwork. Here’s what we collect:
Collected information:
- Your registration details (name, phone number, email).
- Payment information for deposits and withdrawals.
- Data related to your gaming activity (bets, transactions, preferences).
- Technical details (IP address, device, operating system).
- Information you provide when contacting support.
Everything you do—placing bets, making transactions, or reaching out for support—helps us improve. We strictly follow Mongolian laws and never use your data beyond what’s needed. It’s all for you—fair and transparent.
Data Usage
We use your information solely to enhance your experience with MelBet, ensuring it’s smooth, secure, and tailored to your needs. No distractions—just focus on your bets and games while we handle the rest.
Here’s how your data helps us:
- Managing your betting and gaming account.
- Processing deposits, payments, and financial transactions.
- Personalizing your experience with bonuses and recommendations.
- Securing your account and preventing fraud.
- Complying with Mongolian legal requirements.
Nothing extra—just what’s essential for a high-quality, secure service. We never sell your data or share it unnecessarily. Whether you’re placing your first bet or withdrawing a big win, we want you to feel safe and confident.
Sharing Data with Third Parties
Your data is not a commodity—Melbet stands by that principle.
Only those necessary for MelBet mn’s operations can access it:
- Payment Systems: Required for receiving winnings and making payments.
- Security Service: Prevents risks in advance.
- Government Agencies: In accordance with legal requirements.
In each of these cases, your information will be shared securely and within the permitted scope. We also work only with partners who are equally committed to protecting your privacy.
Data Protection
We use advanced security measures at every stage of processing your information. Our systems comply with ISO/IEC 27001:2013 standards, ensuring top-tier data protection.
Security measures we use:
- 256-bit SSL/TLS encryption for safe communication between your device and our servers.
- Industry-leading WAF (Web Application Firewall) systems like Imperva to block threats like SQL injections and XSS attacks.
- IDS/IPS (Intrusion Detection and Prevention) systems like Snort and Suricata to monitor and prevent suspicious activity.
- Full-disk encryption (AES-256) to secure stored data.
- Regular penetration testing by certified security firms.
- Segmented virtual networks (VLAN) to prevent data leaks.
- We use log monitoring and tracking based on Splunk and SIEM systems to promptly detect any anomalies.
- Our dedicated information security team works 24/7 to protect your data.
Cookies and Tracking Technologies
When you access MelBet, small files called cookies help make your gaming experience smoother. They remember who you are, what you like, and how you use our site, ensuring top-level betting and casino gameplay.
Cookies also help us prevent fraud, and analyze traffic via Google Analytics and Yandex. Metrica, and meet Mongolian regulations. Want to disable cookies? That’s your choice! However, the site may lose some functionality. Everything we do is for your convenience.
Your Rights
Your information is your property, and we respect it, committing to follow your instructions.
- Request access—see what data we have about you.
- Modify information—correct outdated details instantly.
- Delete data—ask us to remove everything, and we’ll do it.
- Restrict processing—pause data usage while you decide what’s next.
- Object to processing—if something seems off, we’ll reassess.
It’s simple: you decide, we comply. Just send us a request, and we’ll handle it quickly and properly. Mongolian law supports you, and we’re here to uphold it.
Data Retention
We only keep your data for as long as necessary. While you’re betting, winning, and playing, this information ensures platform functionality and legal compliance. Once it’s no longer needed, we permanently erase it using secure methods like NIST 800-88 standards. If you say, “Delete everything,” we’ll wipe your data as if it never existed.
Privacy Policy Updates
The world changes, and so do we. If we update our Privacy Policy, it’s to improve transparency or comply with new Mongolian laws. We’ll always notify you, so you’re never out of the loop. Check this section occasionally—something important for you might have changed.
Contact Information
Have questions or need help? Reach out to us via our website’s online chat. For more details, check our FAQ section or email us at info-en@melbet.com. You can also call us at +442038077601.
Additionally, you can submit a message via our contact form by providing your name, email, and request details. Note: Your data may be shared with third parties as required by Mongolian law to provide our services.